Shipping policy
SHIPPING & DELIVERY POLICY
We are proud to offer reliable shipping services to customers worldwide. Our goal is to provide a smooth and transparent delivery experience from the moment your order is placed until it arrives at your door.
HOW DO YOU SHIP PACKAGES?
Orders are shipped through trusted international and local shipping carriers depending on the destination, product size, weight, and available fulfillment location.
Once your order has been shipped, you will receive a confirmation email containing your tracking information when available.
HOW LONG DOES SHIPPING TAKE?
We currently offer the following shipping options:
STANDARD SHIPPING
Estimated Delivery Time: 11–15 Business Days
Shipping Cost: FREE
EXPRESS SHIPPING
Estimated Delivery Time: 5–8 Business Days
Shipping Cost: $10.00
Please note that delivery times are estimates and may occasionally vary due to factors outside our control, including carrier delays, customs processing, weather conditions, holidays, or unusually high order volumes.
Business days do not include weekends or public holidays.
DO YOU SHIP WORLDWIDE?
We offer international shipping to many countries and regions.
Shipping availability may vary depending on the destination. If we are unable to ship your order to your location, we will contact you as soon as possible.
WHAT ABOUT CUSTOMS, DUTIES, AND TAXES?
International orders may be subject to customs duties, import taxes, or other fees imposed by your local authorities.
These charges are determined by the destination country and are not included in our shipping prices unless otherwise stated.
Customers are responsible for any applicable customs duties, taxes, or import fees.
DO YOU PROVIDE TRACKING INFORMATION?
Yes. Once your order has been shipped, you will receive an email containing your tracking information when tracking is available.
Please allow a few business days for tracking information to update after your package has been dispatched.
If your tracking information has not updated for several business days, please contact us for assistance.
MY TRACKING SAYS “NO INFORMATION AVAILABLE.”
Tracking information may take a few business days to appear in the carrier's system after your order has been shipped.
This does not necessarily mean that your package has stopped moving.
If your tracking has not updated for an extended period, please contact us and we will be happy to help.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items from the same order may occasionally be shipped separately.
If your order is divided into multiple packages, you may receive separate tracking numbers and your packages may arrive at different times.
DELIVERY DELAYS
While we work with our shipping partners to provide reliable delivery estimates, unexpected delays may occasionally occur.
Delivery estimates are not guaranteed and may be affected by customs, carrier operations, weather, holidays, or other circumstances beyond our reasonable control.
If you have any questions about your order or shipping status, please contact us and we will do our best to assist you.